Machine Translated by Google Pudong New Area Corporate Social Responsibility Guidelines July 24, 2007 Machine Translated by Google Pudong New Area Corporate Social Responsibility Guidelines Shanghai Pudong New Area Economic Commission Shanghai Pudong New Area Labor and Social Security Bureau Shanghai Pudong New Area Environmental Protection and City Appearance Health Administration Shanghai Pudong New Area Enterprises and Entrepreneurs Federation Shanghai Pudong New Area Association of Foreign-Invested Enterprises Shanghai Pudong New Area Investment Enterprise Association Shanghai Pudong New Area Labor Security Society Shanghai Pudong New Area Environmental Protection Association Shanghai Pudong New Area Business Federation Shanghai Pudong New Area Federation of Industry and Commerce Shanghai Pudong New Area Consumer Rights Protection Committee joint release July 24, 2007 Machine Translated by Google Table of contents Preface…………………… 01 Norms and Interpretations ………… 04 Guidelines…………………… 09 Rights and Responsibilities………… 09 Environmental Responsibility ………… 15 Responsibility for Integrity ………… 19 Responsibility for Harmony………… 23 Machine Translated by Google Pudong New Area Corporate Social Responsibility Guidelines foreword At present, Pudong New Area is deeply promoting the comprehensive supporting reform pilot, building a corporate social responsibility (CSR) system, and promoting enterprises to fulfill their social responsibilities. Corporate social responsibility means that in the process of business activities, while pursuing the interests of the enterprise, it should also take into account the interests of stakeholders who are closely related to the behavior of the enterprise and the society, so as to realize the sustainable development of the enterprise and build a harmonious society. Corporate social responsibility includes legal responsibility and moral responsibility. The corporate social responsibility system of Pudong New Area should not only be consistent with the current international and domestic mainstream views in core concepts, but also adapt to the current situation of Pudong in terms of specific standards, so as to guide enterprises in the new area to better assume social responsibilities. To this end, the relevant government departments and industry associations of the New District have formulated the "Guidelines for Corporate Social Responsibility in Pudong New Area" (hereinafter referred to as "the Guidelines") for enterprises to refer to and implement, in order to further strengthen the awareness of corporate social responsibility in the new district and promote the construction of corporate social responsibility. . This guideline is a guiding principle document, which aims to determine the basic principles of social responsibility that enterprises in Pudong New Area should follow, guide enterprises to improve their own strategy, organization, system and culture, and establish an effective social responsibility management system. 1. Design ideas The design of this guideline, on the one hand, draws on the content of the existing domestic and foreign standard systems related to corporate social responsibility, such as SA8000, ISO26000, China Sustainable Development 01 Machine Translated by Google The Business Council's "Recommended Standards for Corporate Social Responsibility in China" and the application standards of some local governments; on the other hand, it closely integrates the actual development of Pudong enterprises and society. The specific content focuses on four aspects: "equity sensitivity", "environmental sensitivity", "integrity sensitivity" and "harmony sensitivity". Stakeholder groups such as the environment, the government, the community and the public finally put forward 60 indicators according to the different aspects of the responsibility of the enterprise to each stakeholder, thus forming a relatively complete three-level indicator system. 2. Guidelines Framework This guideline includes three parts: preface (general introduction), specification and interpretation (scope, legal and regulatory basis, term definition, etc.) and specific indicator system. The indicator system is divided into four aspects, three levels and two levels. The four aspects include rights and interests responsibility, environmental responsibility, integrity responsibility, and harmony responsibility; three levels are the three-level indicator system; two levels are the legal level and the moral level. Primary Indicators: Four Sensitivity Categories Secondary Indicator: Corporate Stakeholders Three-level indicators: specific application system 02 Machine Translated by Google 3. Features of the Guidelines This guideline focuses on people-oriented, environment-focused, integrity as the key, and harmony as the core. In the current context of building a socialist harmonious society, this guideline puts forward the concept of "harmonious responsibility" for the first time. On the one hand, corporate fulfillment of social responsibility is the basic guarantee of social harmony; on the other hand, building a harmonious society also requires companies to undertake social responsibilities to various stakeholders. Based on the actual development of enterprises and society in Pudong New Area, this guideline not only includes legal responsibilities in content design, but also actively introduces more moral responsibilities. Therefore, it is not only a standard containing bottom-line requirements, but also a model standard to guide enterprises to develop to a higher level. 4. Implementation of the Guidelines Relevant departments of the Pudong New Area government and industry associations will further formulate local evaluation standards based on this guideline (negative indicators will be added to the evaluation standards, such as the use of child labor, bad environmental accidents, etc. One-vote veto). Enterprises shall improve and improve their internal operation and management systems according to these guidelines and evaluation standards, and conduct voluntary declarations. With reference to these Guidelines and evaluation standards, third-party institutions shall Evaluate with positive principles and publicize the results. The Pudong New Area government and relevant departments will follow the "Pudong New Area Promotion of Enterprise Performance". Several Opinions on Implementing Social Responsibilities" to encourage and promote enterprises to meet the standards. 03 Machine Translated by Google Specification and Interpretation 1. scope This guideline is used to systematically standardize the basic behaviors of enterprises in Pudong New Area to fulfill their social responsibilities, to ensure the consistency of enterprise implementation goals and results; and to provide reference for the establishment of corresponding management systems to support enterprises in implementing continuous improvement. These guidelines are applicable to any enterprise carrying out production and business activities in Pudong New Area. Industry management agencies or consulting agencies may also refer to this guideline to develop specific management systems. 2. Legal basis Enterprises in Pudong New Area should abide by Chinese laws and regulations and relevant international conventions and perform corresponding obligations, including but not limited to the following items, as the bottom line standard for managing their social responsibilities. "Constitution of the People's Republic of China" and previous constitutional amendments, "Labor Law of the People's Republic of China", "Labor Contract Law of the People's Republic of China", "Safety Production Law of the People's Republic of China", "Environmental Protection Law of the People's Republic of China", "Trade Union Law of the People's Republic of China" " Company Law of the People's Republic of China, Law of the People's Republic of China on the Protection of Women's Rights and Interests 04 Machine Translated by Google Law of the People's Republic of China on the Protection of Minors, Law of the People's Republic of China on the Prevention and Control of Occupational Diseases, Law of the People's Republic of China on the Protection of Persons with Disabilities, Law of the People's Republic of China on Promotion of Cleaner Production, Anti-Unfair Competition Law of the People's Republic of China, People's Republic of China Consumer Rights Protection Law, Public Welfare Donation Law of the People's Republic of China, Regulations on Collective Contracts, Regulations on Prohibition of the Use of Child Labor, Regulations on Special Protection of Juvenile Workers, Regulations on Labor Protection of Female Employees, Regulations on Work Injury Insurance, Regulations on Minimum Wages " Approval Method for Enterprises Implementing Uncertain Working Hours System and Comprehensive Calculation of Working Hours" Decision of the State Council on Amending the "Provisions of the State Council on Working Hours of Employees" Universal Declaration of Human Rights, Universal Declaration of Cultural Diversity, Convention on Biological Diversity United Nations Convention on the Rights of the Child International Covenant on Civil and Political Rights International Covenant on Economic, Social and Cultural Rights Convention on the Elimination of All Forms of Discrimination against Women ILO Convention No. 14 (Weekly Rest Convention for Industry ) ILO Convention No. 19 (Compensation for Accidents) Equal Treatment Convention ILO Convention No. 26 (Methods of Fixing Minimum Wages Convention) 05 Machine Translated by Google ILO Convention No. 59 (Minimum Age Convention for Industry (Amendment)) ILO Convention No. 100 (Equal Remuneration Convention) ILO Convention No. 122 (Employment Policy Convention) ILO Convention No. 138 (Equal Remuneration Convention) Minimum Age for Admission to Employment Convention) ILO Convention No. 144 (Convention on Tripartite Consultation on International Labour Standards) ILO Convention No. 150 (Labour Administration Convention) ILO Convention No. 159 (Vocational Rehabilitation of Persons with Disabilities) and Employment Convention) ILO Convention No. 170 (Chemicals Convention) ILO Convention No. 182 (Worst Forms of Child Labour Convention) 3. Definition and Explanation of Terms The following terms and their definitions and explanations apply to these Guidelines and related documents: (1) An enterprise generally refers to any organization that produces products or provides services for the purpose of profit, including all kinds of enterprises registered with the administration for industry and commerce. (2) Corporate Social Responsibility Corporate social responsibility means that in the process of business operations, while pursuing the interests of the enterprise, it should also take into account the interests of stakeholders closely related to the behavior of the enterprise and the society, so as to realize the sustainable development of the enterprise , to build a harmonious society. Corporate social responsibility includes legal responsibility and moral responsibility. 06 Machine Translated by Google (3) Stakeholders Any interest groups that may be affected by corporate decisions and activities, as well as interest groups that can influence corporate decisions and activities, including employees, consumers, suppliers, subcontractors, subsidiaries and branches, investors, competitors, government, non-profit organisations, local communities and the natural environment (legal or voluntary guardians), etc. (4) Sustainable development It refers to the coordinated development of the economy, society and the natural environment, and also refers to meeting the needs of contemporary human needs without jeopardizing the development of future generations to meet their needs. (5) An entity that provides goods or services to an enterprise by a supplier that forms part of the goods or services produced by the enterprise or is used to produce the goods or services of the enterprise. (6) Cleaner production Cleaner production refers to the continuous application of comprehensive preventive environmental protection strategies to production processes and products in order to reduce risks to humans and the environment. The definition of cleaner production includes two whole process control: the whole process of production and the whole process of product life cycle. For the production process, cleaner production includes saving raw materials and energy, eliminating toxic and hazardous raw materials, and minimizing the emissions and toxicity of all emissions and wastes before they leave the production process. For products, cleaner production aims to reduce the impact on humans and the environment throughout the product life cycle, from the extraction of raw materials to the final disposal of the product. 07 Machine Translated by Google (7) Green procurement enterprises select products and services that meet the national environmental protection and energy conservation standards in the procurement process. Implementing green procurement not only requires end products to comply with technical standards for environmental protection and energy conservation, but also requires suppliers to comply with relevant standards in the entire process of product research, development, production, transportation, use, and recycling. (8) Minor employees who are over the age of 16 but under the age of 18, are employed by an enterprise, engage in paid labor and accept the management of the employer. 08 Machine Translated by Google Pudong New Area Corporate Social Responsibility Guidelines 1. Rights and Responsibilities The protection of the legitimate rights and interests of employees is one of the most basic social responsibilities of enterprises. The rights and responsibilities of enterprises to employees are mainly to ensure the establishment of a harmonious labor relationship and a good internal environment between the enterprise and employees, and to ensure the cultural life and personal development of employees. 1.1 Labor contract Ensuring that the labor contracts signed with employees are fully implemented legally, reasonably and effectively is the premise of safeguarding the rights and interests of employees. The conclusion and performance of labor contracts must respect and protect the rights of employees on a legal and reasonable basis. 1.1.1 Execution of labor contracts The conclusion, performance, modification, cancellation and termination of labor contracts must comply with the provisions of laws and regulations. The conclusion of the labor contract shall follow the principles of equality, voluntariness, consensus, honesty and trustworthiness. It shall be concluded in writing, and the laborer shall be truthfully informed of the work content, working conditions, work place, occupational hazards, safe production conditions, labor remuneration in a language that the employees can easily understand. , social insurance, welfare benefits, and other information directly related to the conclusion and performance of labor contracts that workers want to know. Both parties shall keep the contract text, and the parties must perform the obligations stipulated in the labor contract. Unions should provide employees with guidance and assistance in signing labor contracts. 09 Machine Translated by Google 1.1.2 The salary, bonus, welfare, subsidy and other salaries agreed in the labor contract of the employee shall be paid to the laborer according to the contract. Written, easy-to-understand wages for employees before they start work information and provide employees with written wage information when they are paid monthly. Establish an equal negotiation mechanism for employee income, a co-directional change mechanism for employee income and enterprise benefits, and a special contribution reward mechanism. 1.1.3 Guarantee and insurance Pay social insurance for all employees on time and in full according to national regulations, and provide supplementary insurance for employees according to the specific situation of the enterprise. 1.1.4 The right to rest Employees' working hours, marriage leave, maternity leave, paid leave and other rights must be It shall be implemented in accordance with national laws and regulations, and shall be guaranteed in the labor contract. If it is necessary for production and operation, on the premise of ensuring the physical and mental health of the employees, the working hours can be extended after consultation with the trade union and employees, and the formulation of detailed implementation rules. 1.2 Internal environment The working environment of employees in the enterprise is good or bad, which reflects the basic rights and human rights of employees. are fully respected and guaranteed. 1.2.1 Trade Union Organizations Establish and improve trade union organizations, support employees to participate in trade unions, and support trade unions to carry out various activities in accordance with the law. Regularly communicate with trade unions and actively respond to reports, suggestions and opinions sent by trade unions and their representatives. 10 Machine Translated by Google Trade unions, on behalf of employees, conduct wage negotiations and sign collective contracts with enterprises in accordance with the law. Where an enterprise infringes upon the legitimate rights and interests of workers, the trade union shall protect the lawful rights and interests of workers in accordance with the law. If the rules and regulations of the enterprise directly involve the vital interests of workers, they shall be discussed by the workers' congress or all workers, put forward plans and opinions, and negotiate on an equal footing with trade unions or workers' representatives. 1.2.2 Work environment safety and security Employers shall establish and improve rules and regulations on labor safety and hygiene, labor discipline, employee training, rest and vacation, and labor quota management in accordance with the law, and implement them effectively. Provide employees with a safe and healthy working environment in the whole process of production and sales. Minimize hazards in the work environment where possible to avoid accidents and damage to health. Assign a senior management representative to be responsible for implementing health and safety regulations. Establish a safety management system to identify, prevent and respond to potential threats that could compromise the health and safety of employees. Necessary first aid measures are available in the work environment and are regularly inspected. Regular employee health and safety training and retraining of newly hired and transferred employees. 1.2.3 Employee Dignity Guarantee the personal dignity of employees in the working environment. In terms of recruitment, remuneration, training, promotion, social security, dismissal or retirement, etc., no discriminatory measures shall be taken because of the employee's ethnicity, race, nationality, religious belief, disability, age, gender, physical condition, etc. 11 Machine Translated by Google Ensure equal pay for equal work and equal development opportunities for male and female employees. Do not interfere with the reasonable scope of employees without infringing the legitimate rights and interests of the company and other employees customs and beliefs. 1.2.4 Employee Protection If minor employees are recruited in accordance with relevant state regulations, the relevant state regulations shall be strictly followed in terms of work type, working time, labor intensity and protection measures, and they shall not be arranged to engage in excessively heavy, poisonous, harmful labor or dangerous operations. And give more care than adult employees. Female employees shall not be arranged to engage in taboo labor during menstruation, pregnancy and breastfeeding. Female employees during pregnancy, childbirth and breastfeeding should implement relevant rights and interests protection regulations and give more care. 1.2.5 Employee assistance and support For the non-work accident of employees, the company has established a special employee assistance and support system and fund. 1.2.6 Employee health care ensures employees' right to know about factors that may affect their physical and mental health at work. Regularly track and release information that may damage the physical and mental health of employees, regularly check the physical and mental health of employees, and take comprehensive measures to reduce the harm of occupational diseases and other diseases to employees. 1.3 Cultural life The cultural life of employees in the enterprise reflects the spiritual needs of the enterprise for employees 12 Machine Translated by Google It is an important manifestation of corporate social responsibility. 1.3.1 Invest personnel and funds in cultural facilities, establish and improve cultural, sports and other related facilities to meet the The cultural life of employees needs. 1.3.2 Employee cultural life There are fixed personnel and institutions responsible for employees' cultural activities, and organize staff regularly Tourism, sports competitions and other cultural and artistic activities. Fully understand and respect the differences and diversity of employees' cultural backgrounds, create harmonious relationships between individuals and groups with different cultural characteristics, and develop a corporate culture that not only has traditional national characteristics but also meets the requirements of the times. 1.4 Staff Development On the basis of protecting the basic rights and interests of employees, enterprises should also fully consider the development of employees, provide education and training, encourage employees to participate in corporate decision-making, and enable employees to continuously share the achievements of corporate development. 1.4.1 Education and training create necessary conditions for the career development of employees and establish a systematic training plan. Provide necessary vocational training to new employees to ensure they have the necessary information and skills. For employees who are dismissed for reasons other than the employee's personal, training should be considered as appropriate. Essential skills for reemployment. 13 Machine Translated by Google 1.4.2 Employee decision-making Participating in the establishment of corresponding channels, the company regularly informs employees of major business activities and decisions of the company, and encourages employees to put forward their opinions and suggestions. 1.4.3 Share development achievements According to the development of the company, continue to increase employee income and benefits, and try to provide Stable and continuous jobs, establishing long-term and stable employment relationships. 1.4.4 Work-life balance Advocate work-life balance, help employees to better handle the relationship between work and life, and improve the quality of life of employees while striving to improve the quality of their work. 1.4.5 Incentives for managers Provide managers with incentives such as salary increases, bonuses, promotions or equity sharing plans to encourage managers to give full play to their intelligence. 14 Machine Translated by Google 2. Environmental Responsibility Strengthening environmental protection and eliminating adverse impacts on the environment is the fulfillment of social responsibilities. It embodies the principles of environmental justice and fairness of responsibility. Enterprises should consciously abide by national and local laws, regulations, standards and policies on environmental protection, and be committed to building an environment-friendly and resource- saving society. 2.1 Environmental protection Enterprises should be committed to protecting and improving the environment, preventing pollution and other public hazards, safeguarding human health, and promoting sustainable social development. 2.1.1 Environmental Protection Investment Enough manpower, material resources and financial resources are invested in the establishment of environmental protection management system and pollutant treatment facilities. 2.1.2 Environmental impact assessment Evaluate and report on the environmental impact, describe the major impact and hidden dangers of the production and operation of the enterprise on the environment, adjust the production and operation according to the evaluation, and stop relevant production activities if necessary. Evaluations should be communicated to regulators and interested parties and, where possible, made available to interested parties for review. 2.1.3 Cleaner production continuously adopts measures such as improving design, using clean energy and raw materials, adopting advanced technology and equipment, improving management, and comprehensive utilization to reduce pollution from the source, improve resource utilization efficiency, and reduce or avoid production, service and Product use 15 Machine Translated by Google The production and discharge of pollutants in the process to reduce or eliminate the harm to human health and the environment. The design, manufacture, transportation, use, and recycling of products and services shall meet the standard requirements of cleaner production, and management measures for environmental protection shall be implemented throughout the production process and the entire life cycle of products. 2.1.4 Pollutant discharge meets the requirements of pollutant discharge and total amount control, and gradually reduces the total amount of pollutant discharge to provide a good environment for community residents. 2.1.5 Ecological protection Actively participate in regional and global ecological protection plans, such as participating in carbon dioxide Activities of international conventions such as carbon reduction. Carefully consider the possible impacts of business activities and products on biodiversity and ecosystems, take effective measures to prevent and reduce adverse impacts, and restore and compensate for damage. When business activities involve residents and ecology in less developed areas, a comprehensive business model with the orientation of ecological protection and poverty alleviation should be considered. 2.2 Resource saving Rational use of resources is an important condition for sustainable social development, saving resources It has become the consensus of the whole society. By establishing an effective restraint and incentive mechanism, actively participate in various activities to create a conservation-oriented society and build a conservation-oriented enterprise. 2.2.1 Resource Conservation Use Reduce the consumption of non-renewable resources in business activities, improve their utilization, and accumulate 16 Machine Translated by Google Extremely develop and use alternative resources. Determine key indicators to monitor, control and reduce resource consumption and water consumption and energy consumption per unit of output value, and incorporate energy conservation, water conservation and comprehensive utilization of resources into the assessment scope of business activities. 2.2.2 Waste utilization Pay attention to waste recycling, utilization and recycling, and apply the concept of circular economy throughout the development process of the enterprise. 2.2.3 Energy-saving office enterprises shall educate and train employees on energy-saving office awareness according to the actual situation and establish and implement a standardized and effective energy-saving office management system. 2.3 Environmental Performance Management For important environmental parameters, establish corresponding management and evaluation systems, and communicate the evaluation results with all stakeholders. Continuous improvement of environmental parameters for good environmental performance. 2.3.1 The environmental protection management system takes the initiative to carry out relevant certification, and becomes the international and domestic environmental standards, requirements, public Conscious performers of covenants and systems. Establish and improve a standardized or non-standardized environmental management system, authorize corresponding departments and arrange management representatives to be responsible for the work of the system, and incorporate it into the performance appraisal system. The establishment of the system should aim at continuous improvement of environmental performance. There are corresponding systems to meet the environmental management of enterprises, including the annual report system of enterprise environmental conditions, environmental protection post responsibility system, environmental protection facility operation management system, environmental behavior 17 Machine Translated by Google For the reporting system, environmental protection file management system and accounting. The main person in charge of the enterprise is the top environmental manager of the enterprise. 2.3.2 Green statistics confirms, measures, and evaluates production activities and related environmental matters, and reports the results, and calculates the environmental resource maintenance and compensation responsibilities that enterprises should undertake for the consumption of environmental resources. 2.3.3 Monitoring and prevention Establish and maintain reliable procedures to identify, monitor and evaluate potential environmental accidents or emergencies, take measures to prevent and reduce possible accompanying environmental impacts and the occurrence of pollution accidents, and formulate for various environmental pollution accidents and practice contingency plans. 2.3.4 Environmental management innovation Actively learn from and transplant the environmental management innovation achievements of advanced enterprises, cultivate employees' environmental awareness, establish an innovation incentive mechanism, and promote environmental technology and management innovation. 2.3.5 Environmental Contribution of Enterprises to Society Actively undertake environmental construction and restoration compensation, and take the initiative to undertake environmental public welfare undertakings and publicity and education, actively donating environmental protection funds, sponsoring environmental protection and other social welfare undertakings. 18 Machine Translated by Google 3. Integrity Responsibility Corporate integrity is an important foundation for the healthy operation of the market economy. Businesses should be proactive Participate in the construction of integrity, continuously improve the external and internal environment of business operations, enhance the sense of responsibility for consumers, business partners, shareholders, managers and other stakeholders, improve the level of corporate integrity, and create a good atmosphere of honesty and trustworthiness. 3.1 Consumers Enterprises should ensure product safety, transmit product and service information truthfully and scientifically, fully protect consumers' rights to consume, ensure consumer safety, and consciously accept consumer supervision. 3.1.1 Product quality and safety Ensure that products meet relevant quality and safety standards, and actively promote product quality and safety knowledge to ensure product consumption safety. 3.1.2 Leading products in the same industry, providing products with better quality and reasonable price than other enterprises. Ensure relevant inputs for continuous improvement and innovation of existing products. 3.1.3 After-sales service There is a dedicated after-sales service center that undertakes the responsibilities and obligations of repairing, replacing, and returning goods, and provides warm and thoughtful services. Establish convenient and effective channels to provide consumers with timely after- sales consulting services. 19 Machine Translated by Google 3.1.4 Protection of Consumer Rights and Interests Comprehensive protection of consumers' right to safety, right to know, right to choose, and fair trade rights, claims, associations, access to knowledge, respect, supervision, etc. 3.1.5 Consumer Complaints and Responses to Comments There are special departments to deal with consumer complaints in a timely and effective manner, and have corresponding workers. specification. If reconciliation is not possible, take the initiative to inform consumers of other ways to solve the problem, or report to relevant departments or consumer associations in a timely manner. Actively listen to consumers' opinions in various ways, and respond or improve in a timely manner. 3.1.6 Product and service tracking Actively track products and services, regularly release product and service quality reports and market response reports, test products and services in a timely manner, publish information on product usage and service conditions, and establish a defective product recall system. 3.1.7 Marketing ethics Product design meets consumers’ physical and mental health and social development requirements, and pricing Fair and reasonable, and do not coerce distributors to engage in activities contrary to business ethics. Advertising and commercial promotion are carried out in a healthy and civilized way, and the product information is true and scientifically based. Put an end to content and forms of expression that are contrary to social morality, and guide a positive and healthy social life culture. 3.2 Business partners Between enterprises and business partners or competitors, integrity building should be regarded as an important aspect of enterprise business activities, self-discipline, self-policing, openness, fairness and justice. 20 Machine Translated by Google To conduct market competition and make efforts to establish a good economic order. 3.2.1 Contract performance Enter into and perform business contracts in an honest, fair and trustworthy manner, and establish a healthy business partnership. 3.2.2 Intellectual property rights Fully protect and respect the intellectual property rights of other companies, and actively guide consumers to respect the intellectual property rights of this company and other companies. 3.2.3 Fair competition Opposes commercial monopoly, fully respects the value of products or services provided by competitors, does not use illegal means to gain competitive advantages, and does not damage the commercial reputation of competitors. 3.2.4 Social Responsibility Procurement When conducting transactions with business partners, the social responsibility performance of the other party shall be considered, and green procurement or responsible procurement policies shall be implemented. Require suppliers and contract factories to comply with social responsibility standards, arrange for companies Regular on-site assessment of contract factories by staff or commissioned independent auditors. 3.2.5 The business order actively promotes industry associations to form the implementation norms of corporate social responsibility in the industry, and responds to the motions proposed by industry associations on corporate social responsibility in the industry. When dealing with business partners, the principles of equality, voluntariness, fairness and integrity shall be followed, and commercial bribery shall be resisted. twenty one Machine Translated by Google Develop cooperative relationships between enterprises of mutual trust and mutual benefit to improve the business environment, increase efficiency, and reduce waste of social resources. 3.3 Shareholders Enterprises should ensure the return of the interests of all shareholders and disclose relevant information in a timely and effective manner. 3.3.1 Pay attention to shareholder returns and carefully handle the relationship with shareholders, and establish responsibility for all shareholders It does not harm the legitimate rights and interests of shareholders and seeks benefits for all shareholders. Fully consider the interests of minority shareholders. 3.3.2 Information Disclosure Establish information disclosure and other related systems, and timely and effectively disclose the required information in accordance with regulations. For the information disclosed to shareholders, strictly implement the insider information reporting system. 3.4 Managers Managers, as important personnel of the enterprise, should take the lead in setting an example and stressing integrity. 3.4.1 Constraints on managers Effectively supervise the management rights owned by managers, and formulate practical measures to prevent the loss of enterprise assets. 3.4.2 Managers' professional ethics Managers continuously improve their personal qualities, abide by laws and regulations, abide by social ethics and corporate rules and regulations, and have no illegal or bad records. twenty two Machine Translated by Google 4. Harmony responsibility Building a harmonious society is an important aspect of corporate social responsibility. Enterprises should assist the government to solve social problems in development, actively participate in community building, actively communicate with all aspects of society, maintain social stability, and promote harmonious social development. 4.1 Government Relations Enterprises should pay taxes to the government, solve employment, support the management measures of local governments, and promote social progress. 4.1.1 Pay taxes in accordance with the law Pay all taxes of the state in accordance with the law, in good faith, on schedule and in full. 4.1.2 Promoting employment Provide corresponding jobs according to government regulations. Face up to the current situation of education and talent structure in the social transformation period, and assume the social responsibility in cultivating talents. 4.1.3 Implement government regulations Actively assist the local government to implement various reasonable policies and regulations, support Support the government to effectively manage the society. 4.1.4 Promote the construction of a clean government and do not use property or other means to bribe the government for the sale or purchase of goods Departments or individuals, to promote the construction of a clean government. twenty three Machine Translated by Google 4.2 Social undertakings Enterprises should integrate with the social environment in which they live and make contributions to social causes. Efforts will be made to improve the quality of life of the community residents, and strive to win the broad support and recognition of the society. 4.2.1 Participate in community activities and arrange corresponding human and financial resources to support community development. Actively participate in community activities and support community education. 4.2.2 Corporate Volunteer Development Encourage employees to become volunteers and provide support for volunteer activities. 4.2.3 Participation in social charity activities Actively participate in charity and other social welfare undertakings. Do not engage in for-profit activities in the name of donations and charity. 4.2.4 Care for Vulnerable Groups Actively absorb disabled and other special groups, and properly arrange appropriate jobs for them. Strengthen the education and training of disabled workers and skills. Payment of employment benefits for disabled persons on time, providing humanized working conditions and labor protection for disabled workers. Actively care for and help the survival and development of other socially disadvantaged groups. 4.2.5 Technological innovation Give full play to the main role of enterprises in technological innovation, continue to increase investment in research and development, twenty four Machine Translated by Google Strengthen the technological innovation of the industry. Promote the application and promotion of new technologies and new processes, accelerate the upgrading of products and technologies, strengthen cooperation and technical exchanges between enterprises, and promote industrial development and technological progress. 4.2.6 Education promotion Strengthen cooperation with educational institutions such as universities and vocational schools, promote the construction of student training bases, promote the improvement of vocational skills in key industries, and support the development of education. 4.2.7 Public relations Establish fair and standardized corporate communication channels, and put an end to unjustified exchange of interests. Take into account the interests of all parties when dealing with governments and other stakeholder groups benefit, and establish a multi-party cooperation and win-win mechanism. Fully consider public interests and emotions, and establish a good information communication mechanism with the public. 4.2.8 Cultural responsibility Fully respect the characteristics and cultures of all ethnic groups, and respect the equal rights of the existence, inheritance and development of various cultures. In the process of designing, producing and selling products and services, respect the cultural traditions of different nationalities. Actively cooperate with governments, civil organizations or individuals to protect cultural heritage. Through the influence of the enterprise, actively advocate healthy social and cultural fashion and social value orientation. 25 Machine Translated by Google 4.3 Enterprise Improvement 4.3.1 Audit of social responsibility performance Regularly audit the company's own social responsibility performance, and The situation is announced to all employees and the society. 4.3.2 Improvement of the status of fulfilling social responsibility Regularly carry out self-inspection, self-correction and self-correction on the status of fulfilling social responsibility of the enterprise Evaluate, improve immediately on identified problems, and maintain continuous progress. 26