This law aims to ensure the protection of consumers through disclosure of product and service-related specifications. Its coverage includes financial implications (if related to banking services) and environmental or health hazards of products (if related to hazardous substances). The previous Consumer Protection Act no. 4077 was valid until November 2013 when the new Consumer Protection Act no.6502 was issued and entered into force in May 2014. The new law was enacted to comply with both the provisions of the new Turkish Code of Obligations No. 6098 and related directives of the European Commission. The aim is full harmonization with the EU practices and legislation in this domain.
Industry sectors covered by the instrument
Organizations covered by the instrument
All organizations except those in the public sector
Type of instrument
Mandatory or voluntary
The geographical scope