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The Consumer Protection Act of 2008 (Entry into force 2011).

South Africa Current 2011

The Bill promotes fair, accessible and sustainable marketplace for costumer products and services, establishes national norms and standards relating to costumer protection. It has no mandatory implications for sustainability reporting, but covers the ‘right to disclosure and information’.

Issuer name

Department of Trade and Industry

Government ministry


More information

The Act takes GRI’s Product Responsibility Performance Indicators as a frame (although does not mention GRI by name) for issues such as customer health and safety, product labelling, marketing communications and customer privacy, companies have an available framework to report how they deal with these aspects addressed in the Bill.

Organizations covered by the instrument

All Companies

Industry scope

All/none specified

Disclosure venue

Right to disclosure and information




South Africa


Africa & Middle East

Date of publication


Issuer type

Governments (governmental department, agency)

Reporting requirements

Public law and regulation

Mandatory or voluntary


The geographical scope


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